Learn and Support

Welcome to EasyBiz Support

Quick Payroll Cloud & HR Support

EasyBiz Quick Payroll Cloud & HR provides an intuitive, easy-to-use Internet user experience for every employee, from power users to casual users. Our comprehensive workflow engine and help functions will guide you through the process and only prompt you with the appropriate questions. All legislative complications that payroll encompasses have been pre-configured in such a way that we only expose you to the necessary details rather than forcing you to conform to an old, tired, and confusing interface.

We do however understand the complexities surrounding certain companies pay structures and therefore we are available to you fulltime either telephonically or via email. We urge you to also attend our training courses to empower you with the skills necessary to utilise Quick Payroll Cloud & HR to maximum effect.

 

Basic Multi-Channel Customer Service Support

Live Phone Support

Contact us on +27 010 203 4300
08h00 – 17h00 Monday to Thursday &
08h00 – 16h00 Fridays (Excluding RSA public holidays & weekends)

In Product Support

The Quick Payroll Cloud & HR Customer Support Portal assists customers in resolving issues by providing a knowledge base of articles and user-posted questions.

Email Support

Get in touch with our Quick Payroll Cloud & HR team at cloudpayrollsupport@easybizgroup.co.za

 No limit on the number of calls or emails that can be submitted. Should the duration of a support call exceed 10 minutes or result in one of our consultants performing work on behalf of the customer, a consulting charge will become applicable based on an hourly rate.

Quick Payroll Desktop Support

Basic Channels for Customer Service Support

Live Phone Support

Contact us on +27 010 203 4300
08h00 – 17h00 Monday to Thursday &
08h00 – 16h00 Fridays (Excluding RSA public holidays & weekends)

Email Support

Get in touch with our Quick Payroll Desktop team at support@easybiztech.co.za

Additional Customer Support Services

Software Registrations

Let us help you get started and register your software.

Software Renewal

 Need help renewing your license, upgrading your plan or additional services?

Latest Software Updates

Visit our resource hub to access the latest software updates, payroll guides and tax tables.

Sign up for our EasyBiz Newsletter

Stay up to date with the latest payroll & HR trends

Please fill out the form below to receive the trail demo link

Personal Information
Where a party receives any personal information (“PI”) related to the other party, the party who receives the PI, will comply with and have adequate measures in place to ensure that its employees, agents, subsidiaries and representatives comply with the provisions and obligations contained in the Protection of Personal Information Act, No. 4 of 2013. Any PI pertaining to one party which is required by the other party, will only be used by that other party for the purposes of this contract and will not be further processed or disclosed without the written consent of the latter and the recipient of that PI will take all reasonable precautions to preserve the integrity and prevent any corruption or loss, damage or destruction of the PI. If and when the contract is terminated, each party will, save to the extent that it is required to do otherwise by any applicable law, erase or cause to be erased, all PI and all copies of any part of the PI relating to the other party”.

Please fill out the form below to receive the trail demo link

Personal Information
Where a party receives any personal information (“PI”) related to the other party, the party who receives the PI, will comply with and have adequate measures in place to ensure that its employees, agents, subsidiaries and representatives comply with the provisions and obligations contained in the Protection of Personal Information Act, No. 4 of 2013. Any PI pertaining to one party which is required by the other party, will only be used by that other party for the purposes of this contract and will not be further processed or disclosed without the written consent of the latter and the recipient of that PI will take all reasonable precautions to preserve the integrity and prevent any corruption or loss, damage or destruction of the PI. If and when the contract is terminated, each party will, save to the extent that it is required to do otherwise by any applicable law, erase or cause to be erased, all PI and all copies of any part of the PI relating to the other party”.